Help visitors ask questions about your services, products, help pages, and FAQs. ChattyBox answers from the public website content you choose to index and shows source links visitors can open. Test the answers before embedding the widget: visible citations are not an accuracy guarantee.
ChattyBox crawls your existing website, documentation, help center, CMS, or knowledge base, then embeds a chatbot that answers from your own published content instead of generic model memory.
Choose public service, product, FAQ, help, or documentation pages that answer real visitor questions.
Crawl your sitemap or selected URLs so ChattyBox indexes the pages visitors already use.
Test realistic visitor questions and remove pages that create stale, vague, or off-brand answers.
Place the widget where questions happen: docs, pricing, product pages, help articles, and high-intent landing pages.
Three-step launch
A website chatbot is useful when your public pages already explain what you offer and how it works. Start with a small source set, whether you run a service business, a product site, or client websites.
Use these checkpoints to decide whether ChattyBox should sit beside your docs platform, replace a separate assistant, or stay isolated for testing.
Test pre-sales plan and integration questions against pricing pages, onboarding questions against quickstarts, and troubleshooting against help articles. Use advanced guides for rollout and higher-plan questions; keep private account requests with support.
Help visitors find published service scope, locations served, preparation steps, and policies. Do not treat public content as live availability or a personalized quote.
Turn existing help content into a conversational support layer with citations back to the original articles.
For each client site, agree which public pages may shape answers, test visitor questions, and assign an owner for content updates. Embed where the client permits custom scripts without replacing their CMS.
Before you embed an AI chatbot on a site, choose the pages that should shape answers. The goal is not to index everything; it is to index the content that already contains reliable answers.
These illustrative questions and review goals are not recorded chatbot results. Use your own service, product, and help pages to check whether answers are supported before launch.
Use public pages with readable content in fetched HTML and a website where you can install custom scripts. The crawler does not execute page JavaScript or access private accounts. Review extracted content before testing answers.
No. You can usually add the widget as a script in your CMS theme, template, tag manager, or custom HTML area.
Supported answers can show links to indexed source pages. Visitors can open them to inspect details and context, but citations do not guarantee that an answer is correct or current.
No. The same workflow supports public service pages, product information, FAQs, help centers, and SaaS websites. The important requirement is useful, crawlable source content, not a particular industry or CMS.
You can refresh crawled content so the chatbot answers from your latest published pages.
We use optional analytics and tag-management tools to understand site use. Choose whether to allow Ahrefs Web Analytics, PostHog, and Google Tag Manager. Turning analytics off reloads this page so the change takes effect cleanly. Essential site functionality and error monitoring are not controlled by this choice. Read our privacy policy.
