Natural language entry point
Let users ask in their own words and still land on the right article.
ChattyBox turns public knowledge base content into immediate answers, while citations keep users connected to the articles your team maintains.
ChattyBox crawls your existing website, documentation, help center, CMS, or knowledge base, then embeds a chatbot that answers from your own published content instead of generic model memory.
Choose the public knowledge base articles that should answer user questions.
Crawl the site, sitemap, or selected URLs in ChattyBox.
Test common questions and verify cited source articles.
Use content gaps to improve articles and expand self-service coverage.
Three-step launch
Users often know their question but not the exact article title. ChattyBox bridges that gap with answers grounded in your source content.
Use these checkpoints to decide whether ChattyBox should sit beside your docs platform, replace a separate assistant, or stay isolated for testing.
Let users ask in their own words and still land on the right article.
Citations make answers easier to verify and keep traffic flowing to source pages.
Start from public pages or a sitemap instead of migrating content into a new system.
Questions without good answers become a prioritized list for article updates.
It can work with public, crawlable knowledge base pages and help centers where the content can be indexed.
No. ChattyBox uses your published pages as source content.
Yes. Citations can send users to the exact source article behind each answer.
Review unanswered questions and update the articles that should have answered them.
No credit card required. Your content is not used for model training.
Free tier. No card needed.
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