01
Public content only
Index only spaces and pages that are intended for users, customers, or public support visitors.
Confluence Knowledge Base Chatbot
Answer questions from Confluence knowledge bases
ChattyBox is useful when Confluence spaces, exported pages, or customer-facing knowledge bases are public and should answer common questions with citation links.
Crawls published docs pagesSource-cited answersEmbeds with one scriptNo docs migration requiredNo credit card requiredYour content stays yours
Ask ChattyBox
xWhere should I start if I need a reliable answer from this site?
Start by adding your public website URL to ChattyBox. It retrieves indexed content to guide answers and can show source-page links for visitors to inspect. Test answers and fallbacks before launch.
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Powered by ChattyBox
Built for Confluence knowledge base teams
Launch a source-cited chatbot without rebuilding your site stack
ChattyBox crawls your existing website, documentation, help center, CMS, or knowledge base, then embeds a chatbot that answers from your own published content instead of generic model memory.
Crawl public docs, help articles, guides, API references, and product pages with readable HTML; page JavaScript is not executed.
Answer using retrieved source content instead of generic model memory.
Cite the pages used so users can verify answers and continue reading.
Use content-gap analytics on Pro or Business to decide what documentation to improve next.
1Workflow step
Choose the public Confluence space, exported page set, or knowledge base URL to index.
2Workflow step
Exclude private, internal, or outdated pages from the crawl scope.
3Workflow step
Test common customer and teammate questions against the indexed source pages.
4Workflow step
Embed the widget on a website, portal, or help center where custom JavaScript is allowed.
Three-step launch
Paste your Confluence URL, test cited answers, then install the widget.
Knowledge base scope
Use Confluence content safely when it is meant to be public
Confluence often mixes internal and external knowledge. ChattyBox should only index content that is public and appropriate for chatbot answers.
Decision path
Use these checkpoints to decide whether ChattyBox should sit beside your docs platform, replace a separate assistant, or stay isolated for testing.
02
Source pages stay visible
Citations send people back to the Confluence page or exported article that supports the answer.
03
Cleaner support handoff
Use the chatbot for repeat questions while preserving escalation paths for account-specific issues.
04
Content hygiene signal
Unanswered questions expose stale Confluence pages, missing how-tos, and confusing policy docs.
Explore next
More ways to use ChattyBox
01Platforms HubBrowse platform-specific AI chatbot pages for website builders, docs frameworks, CMS tools, help centers, and knowledge bases.02Source-Cited AI ChatbotLet users inspect retrieved source pages alongside supported AI answers.03Widget SetupInstall the ChattyBox widget on your website, docs, help center, or app shell.04Implementation GuideUse the step-by-step launch checklist for documentation chatbot rollout.
FAQ
Common questions
1
Can ChattyBox crawl private Confluence spaces?
No authenticated Confluence connector is provided. Only index public pages or publicly hosted exports with readable HTML. The crawler does not execute page JavaScript.
2
Can I use Confluence as a source but embed elsewhere?
Yes. You can use public Confluence content as a source and install the widget on a website, portal, or app where custom JavaScript is allowed.
3
How should I handle internal-only pages?
Do not include private or internal-only pages in the crawl scope for a public chatbot.
4
Will answers link to Confluence pages?
Yes, if those public pages were used as sources for the answer.
Start free
No credit card required. Your content is not used for model training.
Create free chatbot
Free tier. No card needed.