01
Article discovery
Users can ask a question instead of guessing which category or article title contains the answer.
Help Center AI
A chatbot for your help center
ChattyBox makes help center articles easier to use by answering common questions in natural language and linking users back to the right article.
Crawls published docs pages
Source-cited answers
Embeds with one script
No docs migration required
Gofynnwch i ChattyBox
xBle ddylwn i ddechrau os oes angen ateb dibynadwy arnaf o'r wefan hon?
Dechreuwch trwy ychwanegu URL eich gwefan at ChattyBox. Mae'n cropian eich cynnwys, yn ateb o'r tudalennau y mae'n dod o hyd iddynt, ac yn dangos i ymwelwyr y ffynonellau y tu ôl i bob ymateb.
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Help Center canllaw
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Gofynnwch gwestiwn...
Wedi'i bweru gan ChattyBox
Adeiladwyd ar gyfer help center and support teams
Lansio chatbot a ddyfynnwyd yn ffynhonnell heb ailadeiladu eich pentwr dogfennau
Mae ChattyBox yn cropian eich dogfennaeth bresennol, yn mynegeio'r cynnwys i'w adalw, ac yn mewnosod chatbot sy'n ateb gan ddefnyddio'ch docs yn lle cof model generig.
Ground answers in the content your team already publishes.
Send users back to source pages when they need the full guide or reference.
Use unanswered questions to discover missing docs and unclear onboarding flows.
Install the widget without changing your docs platform or support stack.
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Connect your help center URL or sitemap.
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Index categories, sections, articles, FAQs, and troubleshooting guides.
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Test high-volume support questions and inspect cited articles.
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Install the chatbot before ticket creation and monitor unresolved questions.
Three-step launch
Paste your Help Center URL, test cited answers, then install the widget.
Help center workflow
Turn support articles into conversational self-service
A help center chatbot should help users find the article-backed answer quickly, not replace the articles your team maintains.
02
Ticket prevention
Answer repeated how-to, setup, billing, and troubleshooting questions before ticket creation.
03
Citation trust
Links to source articles help users verify policies, limits, and steps.
04
Content maintenance
Use unanswered questions to identify missing or outdated help articles.
Archwiliwch nesaf
Mwy o ffyrdd i ddefnyddio ChattyBox
01
Use Cases Hub
Browse the main ChattyBox use cases for website, documentation, support, SaaS, CMS, and WordPress teams.
Agored
02
Chatbot Dogfennaeth
Turn technical docs into a self-serve support assistant that answers with source links.
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03
Lleihau Tocynnau Cymorth
Use a content-grounded chatbot to handle repetitive website, help center, and docs questions before users open a support ticket.
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04
Implementation Guide
Use the step-by-step launch checklist for documentation chatbot rollout.
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Cwestiynau cyffredin
Cwestiynau cyffredin
Can ChattyBox crawl a help center?
Yes. Public help centers and sitemaps can be indexed as source material.
Does it replace the help center?
No. It makes help center content easier to query and sends users back to source articles.
Can this reduce tickets?
Yes, especially for repeated questions already answered in public support content.
What help center content works best?
Clear articles, FAQs, setup guides, troubleshooting docs, and policy pages work best.