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Natural language entry point
Let users ask in their own words and still land on the right article.
Knowledge Base Chatbot
A source-cited chatbot for your knowledge base
ChattyBox turns public knowledge base content into immediate answers, while citations keep users connected to the articles your team maintains.
Crawls published docs pages
Source-cited answers
Embeds with one script
No docs migration required
Gofynnwch i ChattyBox
xBle ddylwn i ddechrau os oes angen ateb dibynadwy arnaf o'r wefan hon?
Dechreuwch trwy ychwanegu URL eich gwefan at ChattyBox. Mae'n cropian eich cynnwys, yn ateb o'r tudalennau y mae'n dod o hyd iddynt, ac yn dangos i ymwelwyr y ffynonellau y tu ôl i bob ymateb.
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Knowledge Base canllaw
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Gofynnwch gwestiwn...
Wedi'i bweru gan ChattyBox
Adeiladwyd ar gyfer knowledge base owners
Lansio chatbot a ddyfynnwyd yn ffynhonnell heb ailadeiladu eich pentwr dogfennau
Mae ChattyBox yn cropian eich dogfennaeth bresennol, yn mynegeio'r cynnwys i'w adalw, ac yn mewnosod chatbot sy'n ateb gan ddefnyddio'ch docs yn lle cof model generig.
Ground answers in the content your team already publishes.
Send users back to source pages when they need the full guide or reference.
Use unanswered questions to discover missing docs and unclear onboarding flows.
Install the widget without changing your docs platform or support stack.
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Choose the public knowledge base articles that should answer user questions.
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Crawl the site, sitemap, or selected URLs in ChattyBox.
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Test common questions and verify cited source articles.
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Use content gaps to improve articles and expand self-service coverage.
Three-step launch
Paste your Knowledge Base URL, test cited answers, then install the widget.
Knowledge base support
Make your knowledge base easier to use without moving content
Users often know their question but not the exact article title. ChattyBox bridges that gap with answers grounded in your source content.
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Source-backed trust
Citations make answers easier to verify and keep traffic flowing to source pages.
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Fast launch
Start from public pages or a sitemap instead of migrating content into a new system.
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Actionable gaps
Questions without good answers become a prioritized list for article updates.
Archwiliwch nesaf
Mwy o ffyrdd i ddefnyddio ChattyBox
01
Use Cases Hub
Browse the main ChattyBox use cases for website, documentation, support, SaaS, CMS, and WordPress teams.
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02
Chatbot Dogfennaeth
Turn technical docs into a self-serve support assistant that answers with source links.
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03
Lleihau Tocynnau Cymorth
Use a content-grounded chatbot to handle repetitive website, help center, and docs questions before users open a support ticket.
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Implementation Guide
Use the step-by-step launch checklist for documentation chatbot rollout.
Agored
Cwestiynau cyffredin
Cwestiynau cyffredin
Can ChattyBox work with any knowledge base?
It can work with public, crawlable knowledge base pages and help centers where the content can be indexed.
Do I need to move articles?
No. ChattyBox uses your published pages as source content.
Can users still read full articles?
Yes. Citations can send users to the exact source article behind each answer.
How do I improve results over time?
Review unanswered questions and update the articles that should have answered them.