Saltar al contenido principal

How to Reduce Hallucinations in an AI Support Bot

· 10 lectura mínima
Michael Fisher
ChattyBox maintainer and technical writer

An AI support bot can sound certain while giving a customer a made-up refund rule, an obsolete setup step, or a plausible-but-wrong account answer. You cannot guarantee zero hallucinations. You can substantially reduce the chance and impact of unsupported answers by designing the bot, its sources, and its operating process to say less when evidence is weak.

Add a Source-Cited AI Chatbot to Docusaurus 3

· 3 lectura mínima
Michael Fisher
ChattyBox maintainer and technical writer

Docusaurus behaves like a single-page application after the first page load. A widget integration that only works on the initial document, or that appends a second loader on every route change, is not production-ready. This guide uses a stable script identity and a theme root that remains mounted across documentation routes.

Presentamos ChattyBox para respuestas web con fuentes citadas

· 2 lectura mínima
ChattyBox Team
Product and docs automation team

ChattyBox ayuda a los equipos a convertir contenido público del sitio web, documentación, centros de ayuda y páginas CMS en un chatbot de IA que ofrece respuestas fundamentadas con citas de fuentes. En lugar de responder desde la memoria genérica del modelo, rastrea las páginas que eliges y dirige a los visitantes a las fuentes exactas detrás de cada respuesta.

We use optional analytics and tag-management tools to understand site use. Choose whether to allow PostHog and Google Tag Manager. Turning analytics off reloads this page so the change takes effect cleanly. Essential site functionality and error monitoring are not controlled by this choice. Read our privacy policy.