01
Public content only
Index only spaces and pages that are intended for users, customers, or public support visitors.
Confluence Knowledge Base Chatbot
Answer questions from Confluence knowledge bases
ChattyBox is useful when Confluence spaces, exported pages, or customer-facing knowledge bases are public and should answer common questions with citation links.
Crawls published docs pages
Source-cited answers
Embeds with one script
No docs migration required
Preguntar a ChattyBox
x¿Por dónde debería empezar si necesito una respuesta fiable de este sitio?
Empieza añadiendo la URL de tu sitio web a ChattyBox. Rastrea tu contenido, responde desde las páginas que encuentra y muestra a los visitantes las fuentes detrás de cada respuesta.
iFuentes3^
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Inicio
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Con tecnología de ChattyBox
Construido para Confluence knowledge base teams
Inicie un chatbot con fuente citada sin reconstruir su pila de documentos
ChattyBox rastrea su documentación existente, indexa el contenido para su recuperación e incorpora un chatbot que responde utilizando sus documentos en lugar de la memoria del modelo genérico.
Crawl public docs, help articles, guides, API references, and product pages.
Answer using retrieved source content instead of generic model memory.
Cite the pages used so users can verify answers and continue reading.
Use content-gap analytics to decide what documentation to improve next.
Paso del flujo de trabajo
Choose the public Confluence space, exported page set, or knowledge base URL to index.
Paso del flujo de trabajo
Exclude private, internal, or outdated pages from the crawl scope.
Paso del flujo de trabajo
Test common customer and teammate questions against the indexed source pages.
Paso del flujo de trabajo
Embed the widget on a website, portal, or help center where custom JavaScript is allowed.
Three-step launch
Paste your Confluence URL, test cited answers, then install the widget.
Knowledge base scope
Use Confluence content safely when it is meant to be public
Confluence often mixes internal and external knowledge. ChattyBox should only index content that is public and appropriate for chatbot answers.
02
Source pages stay visible
Citations send people back to the Confluence page or exported article that supports the answer.
03
Cleaner support handoff
Use the chatbot for repeat questions while preserving escalation paths for account-specific issues.
04
Content hygiene signal
Unanswered questions expose stale Confluence pages, missing how-tos, and confusing policy docs.
Explora lo siguiente
Más formas de usar ChattyBox
01
Hub de plataformas
Browse platform-specific AI chatbot pages for website builders, docs frameworks, CMS tools, help centers, and knowledge bases.
Abrir
02
Chatbot de IA con citas de fuentes
Show users the exact source pages that support each AI answer.
Abrir
03
Configuración de widgets
Install the ChattyBox widget on your website, docs, help center, or app shell.
Abrir
04
Implementation Guide
Use the step-by-step launch checklist for documentation chatbot rollout.
Abrir
Preguntas frecuentes
Preguntas comunes
Can ChattyBox crawl private Confluence spaces?
ChattyBox is designed around public crawlable content. Only index Confluence pages that are public or exported for public use.
Can I use Confluence as a source but embed elsewhere?
Yes. You can use public Confluence content as a source and install the widget on a website, portal, or app where custom JavaScript is allowed.
How should I handle internal-only pages?
Do not include private or internal-only pages in the crawl scope for a public chatbot.
Will answers link to Confluence pages?
Yes, if those public pages were used as sources for the answer.