Article-backed answers
Ground responses in the articles your support team already maintains.
ChattyBox helps teams use public Intercom Articles as the source for accurate AI answers while keeping their existing support and messaging stack intact.
ChattyBox rastrea su documentación existente, indexa el contenido para su recuperación e incorpora un chatbot que responde utilizando sus documentos en lugar de la memoria del modelo genérico.
Connect your public Intercom Articles collection or sitemap.
Review which articles should answer support and onboarding questions.
Test real questions and inspect cited article links.
Embed the widget on your site, app, or help center where custom JavaScript is supported.
Three-step launch
If your articles already answer common questions, ChattyBox can make those answers easier to find without moving content or changing support workflows.
Ground responses in the articles your support team already maintains.
Keep Intercom for messaging and use ChattyBox when you want a lightweight docs assistant.
Send users from the answer to the full article when they need more context.
Find questions your articles do not answer well enough yet.
Browse platform-specific AI chatbot pages for website builders, docs frameworks, CMS tools, help centers, and knowledge bases.
Show users the exact source pages that support each AI answer.
Install the ChattyBox widget on your website, docs, help center, or app shell.
Use the step-by-step launch checklist for documentation chatbot rollout.
Yes, when the articles are public and crawlable, ChattyBox can use them as source content.
No. ChattyBox is a docs-first chatbot that can sit beside existing Intercom support workflows.
Yes. Responses can link back to the article pages used to answer each question.
Teams with strong article content that want self-serve AI answers without adopting a full support automation suite.