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Confluence Knowledge Base Chatbot

Answer questions from Confluence knowledge bases

ChattyBox is useful when Confluence spaces, exported pages, or customer-facing knowledge bases are public and should answer common questions with citation links.

Crawls published docs pages
Source-cited answers
Embeds with one script
No docs migration required
Küsi ChattyBoxilt
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Kust peaksin alustama, kui vajan sellelt saidilt usaldusväärset vastust?
Alustage oma veebisaidi URL-i lisamisest ChattyBoxi. See kraabib teie sisu, vastab leitud lehtede põhjal ja näitab külastajatele iga vastuse allikaid.
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Esita küsimus...
Toetab ChattyBox
Ehitatud Confluence knowledge base teams jaoks

Käivitage allikale viidatud vestlusbot ilma oma dokumentide virna uuesti üles ehitamata

ChattyBox roomab teie olemasolevas dokumentatsioonis, indekseerib allalaadimiseks sisu ja manustab vestlusroti, mis vastab teie dokumentidele, mitte üldise mudelimälule.

Crawl public docs, help articles, guides, API references, and product pages.
Answer using retrieved source content instead of generic model memory.
Cite the pages used so users can verify answers and continue reading.
Use content-gap analytics to decide what documentation to improve next.
Töövoo samm

Choose the public Confluence space, exported page set, or knowledge base URL to index.

Töövoo samm

Exclude private, internal, or outdated pages from the crawl scope.

Töövoo samm

Test common customer and teammate questions against the indexed source pages.

Töövoo samm

Embed the widget on a website, portal, or help center where custom JavaScript is allowed.

Three-step launch

Paste your Confluence URL, test cited answers, then install the widget.

Test your Confluence content
Knowledge base scope

Use Confluence content safely when it is meant to be public

Confluence often mixes internal and external knowledge. ChattyBox should only index content that is public and appropriate for chatbot answers.

01

Public content only

Index only spaces and pages that are intended for users, customers, or public support visitors.

02

Source pages stay visible

Citations send people back to the Confluence page or exported article that supports the answer.

03

Cleaner support handoff

Use the chatbot for repeat questions while preserving escalation paths for account-specific issues.

04

Content hygiene signal

Unanswered questions expose stale Confluence pages, missing how-tos, and confusing policy docs.

KKK

Levinud küsimused

1

Can ChattyBox crawl private Confluence spaces?

ChattyBox is designed around public crawlable content. Only index Confluence pages that are public or exported for public use.

2

Can I use Confluence as a source but embed elsewhere?

Yes. You can use public Confluence content as a source and install the widget on a website, portal, or app where custom JavaScript is allowed.

3

How should I handle internal-only pages?

Do not include private or internal-only pages in the crawl scope for a public chatbot.

4

Will answers link to Confluence pages?

Yes, if those public pages were used as sources for the answer.