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Knowledge Base Chatbot

A source-cited chatbot for your knowledge base

ChattyBox turns public knowledge base content into immediate answers, while citations keep users connected to the articles your team maintains.

Crawls published docs pages
Source-cited answers
Embeds with one script
No docs migration required
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Palvelun tarjoaa ChattyBox
Rakennettu mallille knowledge base owners

Käynnistä lähteeseen viitattu chatbot rakentamatta uudelleen dokumenttipinoasi

ChattyBox indeksoi olemassa olevan dokumentaatiosi, indeksoi sisällön haettavaksi ja upottaa chatbotin, joka vastaa käyttämällä asiakirjojasi yleisen mallimuistin sijaan.

Ground answers in the content your team already publishes.
Send users back to source pages when they need the full guide or reference.
Use unanswered questions to discover missing docs and unclear onboarding flows.
Install the widget without changing your docs platform or support stack.
Työnkulun vaihe

Choose the public knowledge base articles that should answer user questions.

Työnkulun vaihe

Crawl the site, sitemap, or selected URLs in ChattyBox.

Työnkulun vaihe

Test common questions and verify cited source articles.

Työnkulun vaihe

Use content gaps to improve articles and expand self-service coverage.

Three-step launch

Paste your Knowledge Base URL, test cited answers, then install the widget.

Build your knowledge base chatbot
Knowledge base support

Make your knowledge base easier to use without moving content

Users often know their question but not the exact article title. ChattyBox bridges that gap with answers grounded in your source content.

01

Natural language entry point

Let users ask in their own words and still land on the right article.

02

Source-backed trust

Citations make answers easier to verify and keep traffic flowing to source pages.

03

Fast launch

Start from public pages or a sitemap instead of migrating content into a new system.

04

Actionable gaps

Questions without good answers become a prioritized list for article updates.

UKK

Yleisiä kysymyksiä

1

Can ChattyBox work with any knowledge base?

It can work with public, crawlable knowledge base pages and help centers where the content can be indexed.

2

Do I need to move articles?

No. ChattyBox uses your published pages as source content.

3

Can users still read full articles?

Yes. Citations can send users to the exact source article behind each answer.

4

How do I improve results over time?

Review unanswered questions and update the articles that should have answered them.