01
Article discovery
Users can ask a question instead of guessing which category or article title contains the answer.
Help Center AI
A chatbot for your help center
ChattyBox makes help center articles easier to use by answering common questions in natural language and linking users back to the right article.
Crawls published docs pages
Source-cited answers
Embeds with one script
No docs migration required
Demander à ChattyBox
xPar où commencer si j’ai besoin d’une réponse fiable depuis ce site ?
Commencez par ajouter l’URL de votre site web à ChattyBox. Il explore votre contenu, répond à partir des pages trouvées et montre aux visiteurs les sources derrière chaque réponse.
iSources citées3^
Help Center Guide
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Statistiques
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Posez une question...
Propulsé par ChattyBox
Conçu pour help center and support teams
Lancez un chatbot avec citations de sources sans reconstruire votre stack de docs
ChattyBox explore votre documentation existante, indexe le contenu pour la recherche et intègre un chatbot qui répond avec vos docs plutôt qu’avec la mémoire générique du modèle.
Ground answers in the content your team already publishes.
Send users back to source pages when they need the full guide or reference.
Use unanswered questions to discover missing docs and unclear onboarding flows.
Install the widget without changing your docs platform or support stack.
Étape du workflow
Connect your help center URL or sitemap.
Étape du workflow
Index categories, sections, articles, FAQs, and troubleshooting guides.
Étape du workflow
Test high-volume support questions and inspect cited articles.
Étape du workflow
Install the chatbot before ticket creation and monitor unresolved questions.
Three-step launch
Paste your Help Center URL, test cited answers, then install the widget.
Help center workflow
Turn support articles into conversational self-service
A help center chatbot should help users find the article-backed answer quickly, not replace the articles your team maintains.
02
Ticket prevention
Answer repeated how-to, setup, billing, and troubleshooting questions before ticket creation.
03
Citation trust
Links to source articles help users verify policies, limits, and steps.
04
Content maintenance
Use unanswered questions to identify missing or outdated help articles.
À explorer ensuite
Plus de façons d’utiliser ChattyBox
01
Use Cases Hub
Browse the main ChattyBox use cases for website, documentation, support, SaaS, CMS, and WordPress teams.
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02
Chatbot documentaire
Turn technical docs into a self-serve support assistant that answers with source links.
Ouvrir
03
Réduire les tickets support
Use a content-grounded chatbot to handle repetitive website, help center, and docs questions before users open a support ticket.
Ouvrir
04
Implementation Guide
Use the step-by-step launch checklist for documentation chatbot rollout.
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Questions fréquentes
Questions fréquentes
Can ChattyBox crawl a help center?
Yes. Public help centers and sitemaps can be indexed as source material.
Does it replace the help center?
No. It makes help center content easier to query and sends users back to source articles.
Can this reduce tickets?
Yes, especially for repeated questions already answered in public support content.
What help center content works best?
Clear articles, FAQs, setup guides, troubleshooting docs, and policy pages work best.