01
Natural language entry point
Let users ask in their own words and still land on the right article.
Knowledge Base Chatbot
A source-cited chatbot for your knowledge base
ChattyBox turns public knowledge base content into immediate answers, while citations keep users connected to the articles your team maintains.
Crawls published docs pages
Source-cited answers
Embeds with one script
No docs migration required
Demander à ChattyBox
xPar où commencer si j’ai besoin d’une réponse fiable depuis ce site ?
Commencez par ajouter l’URL de votre site web à ChattyBox. Il explore votre contenu, répond à partir des pages trouvées et montre aux visiteurs les sources derrière chaque réponse.
iSources citées3^
Knowledge Base Guide
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Propulsé par ChattyBox
Conçu pour knowledge base owners
Lancez un chatbot avec citations de sources sans reconstruire votre stack de docs
ChattyBox explore votre documentation existante, indexe le contenu pour la recherche et intègre un chatbot qui répond avec vos docs plutôt qu’avec la mémoire générique du modèle.
Ground answers in the content your team already publishes.
Send users back to source pages when they need the full guide or reference.
Use unanswered questions to discover missing docs and unclear onboarding flows.
Install the widget without changing your docs platform or support stack.
Étape du workflow
Choose the public knowledge base articles that should answer user questions.
Étape du workflow
Crawl the site, sitemap, or selected URLs in ChattyBox.
Étape du workflow
Test common questions and verify cited source articles.
Étape du workflow
Use content gaps to improve articles and expand self-service coverage.
Three-step launch
Paste your Knowledge Base URL, test cited answers, then install the widget.
Knowledge base support
Make your knowledge base easier to use without moving content
Users often know their question but not the exact article title. ChattyBox bridges that gap with answers grounded in your source content.
02
Source-backed trust
Citations make answers easier to verify and keep traffic flowing to source pages.
03
Fast launch
Start from public pages or a sitemap instead of migrating content into a new system.
04
Actionable gaps
Questions without good answers become a prioritized list for article updates.
À explorer ensuite
Plus de façons d’utiliser ChattyBox
01
Use Cases Hub
Browse the main ChattyBox use cases for website, documentation, support, SaaS, CMS, and WordPress teams.
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02
Chatbot documentaire
Turn technical docs into a self-serve support assistant that answers with source links.
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03
Réduire les tickets support
Use a content-grounded chatbot to handle repetitive website, help center, and docs questions before users open a support ticket.
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04
Implementation Guide
Use the step-by-step launch checklist for documentation chatbot rollout.
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Questions fréquentes
Questions fréquentes
Can ChattyBox work with any knowledge base?
It can work with public, crawlable knowledge base pages and help centers where the content can be indexed.
Do I need to move articles?
No. ChattyBox uses your published pages as source content.
Can users still read full articles?
Yes. Citations can send users to the exact source article behind each answer.
How do I improve results over time?
Review unanswered questions and update the articles that should have answered them.