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Confluence Knowledge Base Chatbot

Answer questions from Confluence knowledge bases

ChattyBox is useful when Confluence spaces, exported pages, or customer-facing knowledge bases are public and should answer common questions with citation links.

Crawls published docs pages
Source-cited answers
Embeds with one script
No docs migration required
Demander à ChattyBox
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Par où commencer si j’ai besoin d’une réponse fiable depuis ce site ?
Commencez par ajouter l’URL de votre site web à ChattyBox. Il explore votre contenu, répond à partir des pages trouvées et montre aux visiteurs les sources derrière chaque réponse.
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Conçu pour Confluence knowledge base teams

Lancez un chatbot avec citations de sources sans reconstruire votre stack de docs

ChattyBox explore votre documentation existante, indexe le contenu pour la recherche et intègre un chatbot qui répond avec vos docs plutôt qu’avec la mémoire générique du modèle.

Crawl public docs, help articles, guides, API references, and product pages.
Answer using retrieved source content instead of generic model memory.
Cite the pages used so users can verify answers and continue reading.
Use content-gap analytics to decide what documentation to improve next.
Étape du workflow

Choose the public Confluence space, exported page set, or knowledge base URL to index.

Étape du workflow

Exclude private, internal, or outdated pages from the crawl scope.

Étape du workflow

Test common customer and teammate questions against the indexed source pages.

Étape du workflow

Embed the widget on a website, portal, or help center where custom JavaScript is allowed.

Three-step launch

Paste your Confluence URL, test cited answers, then install the widget.

Test your Confluence content
Knowledge base scope

Use Confluence content safely when it is meant to be public

Confluence often mixes internal and external knowledge. ChattyBox should only index content that is public and appropriate for chatbot answers.

01

Public content only

Index only spaces and pages that are intended for users, customers, or public support visitors.

02

Source pages stay visible

Citations send people back to the Confluence page or exported article that supports the answer.

03

Cleaner support handoff

Use the chatbot for repeat questions while preserving escalation paths for account-specific issues.

04

Content hygiene signal

Unanswered questions expose stale Confluence pages, missing how-tos, and confusing policy docs.

Questions fréquentes

Questions fréquentes

1

Can ChattyBox crawl private Confluence spaces?

ChattyBox is designed around public crawlable content. Only index Confluence pages that are public or exported for public use.

2

Can I use Confluence as a source but embed elsewhere?

Yes. You can use public Confluence content as a source and install the widget on a website, portal, or app where custom JavaScript is allowed.

3

How should I handle internal-only pages?

Do not include private or internal-only pages in the crawl scope for a public chatbot.

4

Will answers link to Confluence pages?

Yes, if those public pages were used as sources for the answer.