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Help Center AI

A chatbot for your help center

ChattyBox makes help center articles easier to use by answering common questions in natural language and linking users back to the right article.

Crawls published docs pages
Source-cited answers
Embeds with one script
No docs migration required
Vraag ChattyBox
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Waar moet ik beginnen als ik een betrouwbaar antwoord van deze site nodig heb?
Begin door uw website-URL aan ChattyBox toe te voegen. Het crawlt uw content, beantwoordt vragen vanuit de pagina's die het vindt en toont bezoekers de bronnen achter elk antwoord.
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Aangedreven door ChattyBox
Gebouwd voor help center and support teams

Lanceer een chatbot met bronvermeldingen zonder je documentatiestack opnieuw te bouwen

ChattyBox crawlt je bestaande documentatie, indexeert de content voor retrieval en embedt een chatbot die antwoordt vanuit je documentatie in plaats van generiek modelgeheugen.

Ground answers in the content your team already publishes.
Send users back to source pages when they need the full guide or reference.
Use unanswered questions to discover missing docs and unclear onboarding flows.
Install the widget without changing your docs platform or support stack.
Workflowstap

Connect your help center URL or sitemap.

Workflowstap

Index categories, sections, articles, FAQs, and troubleshooting guides.

Workflowstap

Test high-volume support questions and inspect cited articles.

Workflowstap

Install the chatbot before ticket creation and monitor unresolved questions.

Three-step launch

Paste your Help Center URL, test cited answers, then install the widget.

Build your help center chatbot
Help center workflow

Turn support articles into conversational self-service

A help center chatbot should help users find the article-backed answer quickly, not replace the articles your team maintains.

01

Article discovery

Users can ask a question instead of guessing which category or article title contains the answer.

02

Ticket prevention

Answer repeated how-to, setup, billing, and troubleshooting questions before ticket creation.

03

Citation trust

Links to source articles help users verify policies, limits, and steps.

04

Content maintenance

Use unanswered questions to identify missing or outdated help articles.

Veelgestelde vragen

Veelgestelde vragen

1

Can ChattyBox crawl a help center?

Yes. Public help centers and sitemaps can be indexed as source material.

2

Does it replace the help center?

No. It makes help center content easier to query and sends users back to source articles.

3

Can this reduce tickets?

Yes, especially for repeated questions already answered in public support content.

4

What help center content works best?

Clear articles, FAQs, setup guides, troubleshooting docs, and policy pages work best.