Choose public pages carefully
Only index Notion content that should answer customer or visitor questions.
ChattyBox can use public Notion pages as source content for a chatbot that answers common customer, product, or documentation questions with source links.
ChattyBox crawls public Notion documentation as source content for cited answers. Install the widget separately on a website or app where you control custom JavaScript.
Publish the Notion pages that should be used as support source material.
Connect the public Notion URLs or a site that mirrors those pages.
Test questions about policies, setup, product docs, and FAQs.
Install the widget on a site or help center where you control custom JavaScript.
Source-only workflow
Notion is often used for fast knowledge base publishing. ChattyBox helps turn the public subset into an answer layer while keeping private workspace content out of scope.
Use these checkpoints to decide whether ChattyBox should sit beside your docs platform, replace a separate assistant, or stay isolated for testing.
Only index Notion content that should answer customer or visitor questions.
Answer from FAQs, product notes, release notes, troubleshooting guides, and customer education pages.
Users can click back to the Notion page when they need the full article.
Use the Notion content as source material and install the widget on your website, app, or help center.
Only when their content is readable in fetched public HTML, or mirrored to a public site that exposes it. The crawler does not execute page JavaScript or connect to private Notion workspaces; verify extraction first.
The crawler does not connect to private Notion workspaces. Check permissions and public URLs carefully: sensitive content made publicly accessible may be indexed.
Use ChattyBox on sites where custom JavaScript is allowed, and use Notion as public source content when appropriate.
FAQs, product docs, release notes, setup guides, and customer-facing knowledge base pages work best.
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