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Confluence Knowledge Base Chatbot

Answer questions from Confluence knowledge bases

ChattyBox is useful when Confluence spaces, exported pages, or customer-facing knowledge bases are public and should answer common questions with citation links.

Crawls published docs pages
Source-cited answers
Embeds with one script
No docs migration required
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Od czego zacząć, jeśli potrzebuję wiarygodnej odpowiedzi z tej strony?
Zacznij od dodania adresu URL swojej strony do ChattyBox. Narzędzie indeksuje Twoje treści, odpowiada na podstawie znalezionych stron i pokazuje odwiedzającym źródła każdej odpowiedzi.
iŹródła3^
Confluence przewodnik
chattybox.ai
Analityka
chattybox.ai
Strona główna
chattybox.ai
Zadaj pytanie...
Obsługiwane przez ChattyBox
Zbudowany dla Confluence knowledge base teams

Uruchom chatbota cytowanego w źródle bez konieczności ponownego tworzenia stosu dokumentów

ChattyBox przeszukuje istniejącą dokumentację, indeksuje treść w celu pobrania i osadza chatbota, który odpowiada, korzystając z dokumentów zamiast ogólnej pamięci modelu.

Crawl public docs, help articles, guides, API references, and product pages.
Answer using retrieved source content instead of generic model memory.
Cite the pages used so users can verify answers and continue reading.
Use content-gap analytics to decide what documentation to improve next.
Krok przepływu pracy

Choose the public Confluence space, exported page set, or knowledge base URL to index.

Krok przepływu pracy

Exclude private, internal, or outdated pages from the crawl scope.

Krok przepływu pracy

Test common customer and teammate questions against the indexed source pages.

Krok przepływu pracy

Embed the widget on a website, portal, or help center where custom JavaScript is allowed.

Three-step launch

Paste your Confluence URL, test cited answers, then install the widget.

Test your Confluence content
Knowledge base scope

Use Confluence content safely when it is meant to be public

Confluence often mixes internal and external knowledge. ChattyBox should only index content that is public and appropriate for chatbot answers.

01

Public content only

Index only spaces and pages that are intended for users, customers, or public support visitors.

02

Source pages stay visible

Citations send people back to the Confluence page or exported article that supports the answer.

03

Cleaner support handoff

Use the chatbot for repeat questions while preserving escalation paths for account-specific issues.

04

Content hygiene signal

Unanswered questions expose stale Confluence pages, missing how-tos, and confusing policy docs.

Najczęstsze pytania

Często zadawane pytania

1

Can ChattyBox crawl private Confluence spaces?

ChattyBox is designed around public crawlable content. Only index Confluence pages that are public or exported for public use.

2

Can I use Confluence as a source but embed elsewhere?

Yes. You can use public Confluence content as a source and install the widget on a website, portal, or app where custom JavaScript is allowed.

3

How should I handle internal-only pages?

Do not include private or internal-only pages in the crawl scope for a public chatbot.

4

Will answers link to Confluence pages?

Yes, if those public pages were used as sources for the answer.