1) Connect your docs URL
Create your chatbot project, then add your documentation domain or sitemap URL so the crawler can discover content quickly.
Step-by-step setup
2) Scrape and index content
Run the initial scrape. ChattyBox extracts page text, headings, and structure to build a searchable knowledge base for responses.
3) Test real user questions
Ask common onboarding and API questions in the test chat. Verify answer quality and source citations before launch.
4) Embed the widget
Copy the script snippet into your site template right before the closing body tag, then deploy.
5) Monitor and improve
Use analytics and content-gap insights to improve docs pages that users ask about most.
Launch checklist
- Docs pages are publicly accessible (no auth wall)
- Important docs sections are included in scraping
- Answers include source citations
- Widget style matches your brand
- Team reviews unanswered questions weekly
For best accuracy, keep responses grounded with strict RAG and ensure your source content is updated whenever product behavior changes.