Intercom
The "Everything" Platform
- Great for live human support agents
- Complex workflows & ticket routing
- Sales & marketing automation features
- Requires extensive setup & training
- AI is often conversational/generative
- Per-seat / per-agent pricing models
PURPOSE BUILT
ChattyBox
The Documentation Expert
- Zero Setup: Just enter your URL
- Strict RAG: Answers only from your content
- Source Citations: Links directly to docs
- No operator seats required
- Free tier for small projects
- Lower cost for documentation-heavy sites
Who is ChattyBox for?
Perfect For
- • Technical documentation sites
- • SaaS knowledge bases
- • Developer portals
- • API references
- • Founders without a support team
Not For
- • Sales-heavy conversational marketing
- • Live agent handoff workflows
- • Email ticket management
- • Omnichannel support (SMS/WhatsApp)