The Hallucination Problem
When AI doesn't know the answer, it often makes one up. This is especially dangerous for technical documentation.
❌ What Generic AI Does
- •Invents API endpoints that don't exist
- •Mixes up pricing from different plans
- •References features from competitors
- •Creates fake code examples
✓ What ChattyBox Does
- Only answers from your scraped content
- Says "I don't know" when info is missing
- Links to source pages for verification
- Preserves code blocks exactly as written
How We Prevent Hallucinations
Strict Context Injection
We inject your content as the ONLY source of truth. The AI is explicitly forbidden from using its training data.
Fallback Responses
When relevant content isn't found, the bot responds with "I couldn't find information about that in the documentation."
Source Citations
Every answer includes links to the source pages. Users can verify the information themselves.