01
Natural language entry point
Let users ask in their own words and still land on the right article.
Knowledge Base Chatbot
A source-cited chatbot for your knowledge base
ChattyBox turns public knowledge base content into immediate answers, while citations keep users connected to the articles your team maintains.
Crawls published docs pages
Source-cited answers
Embeds with one script
No docs migration required
Preguntar a ChattyBox
x¿Por dónde debería empezar si necesito una respuesta fiable de este sitio?
Empieza añadiendo la URL de tu sitio web a ChattyBox. Rastrea tu contenido, responde desde las páginas que encuentra y muestra a los visitantes las fuentes detrás de cada respuesta.
iFuentes3^
Knowledge Base guía
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Analítica
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Inicio
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Con tecnología de ChattyBox
Construido para knowledge base owners
Inicie un chatbot con fuente citada sin reconstruir su pila de documentos
ChattyBox rastrea su documentación existente, indexa el contenido para su recuperación e incorpora un chatbot que responde utilizando sus documentos en lugar de la memoria del modelo genérico.
Ground answers in the content your team already publishes.
Send users back to source pages when they need the full guide or reference.
Use unanswered questions to discover missing docs and unclear onboarding flows.
Install the widget without changing your docs platform or support stack.
Paso del flujo de trabajo
Choose the public knowledge base articles that should answer user questions.
Paso del flujo de trabajo
Crawl the site, sitemap, or selected URLs in ChattyBox.
Paso del flujo de trabajo
Test common questions and verify cited source articles.
Paso del flujo de trabajo
Use content gaps to improve articles and expand self-service coverage.
Three-step launch
Paste your Knowledge Base URL, test cited answers, then install the widget.
Knowledge base support
Make your knowledge base easier to use without moving content
Users often know their question but not the exact article title. ChattyBox bridges that gap with answers grounded in your source content.
02
Source-backed trust
Citations make answers easier to verify and keep traffic flowing to source pages.
03
Fast launch
Start from public pages or a sitemap instead of migrating content into a new system.
04
Actionable gaps
Questions without good answers become a prioritized list for article updates.
Explora lo siguiente
Más formas de usar ChattyBox
01
Use Cases Hub
Browse the main ChattyBox use cases for website, documentation, support, SaaS, CMS, and WordPress teams.
Abrir
02
Chatbot de documentación
Turn technical docs into a self-serve support assistant that answers with source links.
Abrir
03
Reducir tickets de soporte
Use a content-grounded chatbot to handle repetitive website, help center, and docs questions before users open a support ticket.
Abrir
04
Implementation Guide
Use the step-by-step launch checklist for documentation chatbot rollout.
Abrir
Preguntas frecuentes
Preguntas comunes
Can ChattyBox work with any knowledge base?
It can work with public, crawlable knowledge base pages and help centers where the content can be indexed.
Do I need to move articles?
No. ChattyBox uses your published pages as source content.
Can users still read full articles?
Yes. Citations can send users to the exact source article behind each answer.
How do I improve results over time?
Review unanswered questions and update the articles that should have answered them.